Please read the following policy carefully!

Who we are

Our website address is: https://www.industryuse.com.

Placing an order

The following demonstrates User Agreement (here-in-after referred to as an “Agreement”) between industry use, a company duly registered under the provisions of the Indian Companies Act 2013 with its registered office at Plot No. 6 Kadipur Industrial Area, Street No. 11 Gurugram -122001 (India) (here in after referred to as industry use and the users of the website (“You”, “Your, “User”/”Users”). Before you subscribe to and/or begin participating in or using website. IndustryUse believes that user(s) have fully read, understood and accepted the Agreement. All the terms and conditions listed here for the B2B e-commerce and B2C marketplace businesses are in accordance with the FDI policy. If you do not agree to or wish to be bound by Agreement you may not access to or otherwise use the website.

Cancellation

The right to cancel any order for any reason is reserved with industry use/seller of the goods. Possible reasons for cancellation include, but are not limited to the following:-

  1. Potentially fraudulent order – Before shipping the orders, a check is run to make sure such orders are legitimate. If the check fails, your order may be cancelled
  2. Incorrect Pricing – Due to the volatile market for collectible product, there may be major fluctuations in price at times. Therefore, the seller reserves the right to remove any item from any order and provide a full refund to the customer tor that item.
  3. Non-Payment of Non-COD -orders – If payment is not received within a reasonable amount of time after the order has been placed. your order may gel cancelled without notice
  4. Non availability of the product – If the order is not serviceable b the seller due to non-availability of the product.
  5. Non-serviceable address – If your pin code is not serviced by any of the courier partners.
  6. Long. gestation time – If the procurement is taking longer than 7 working days and you are not willing to wait further.

Return Policy

Returns is a scheme provided by respective sellers directly in terms of which the option of exchange, replacement and/ or refund is offered by the respective sellers to you. All products listed under a particular category may not have the same returns policy. Please contact our office to discuss any return requests. By accepting these T& s, you accept that IndustryUse may send the alerts to the mobile phone number/ email address provided by you at the time of registering at the Platform or to any such number/e-mail address replaced and it by you subsequently.

Consent

Content on the Platform is displayed on “AS IS” basis, in the form received from the Sellers. While IndustryUse tries to offer reliable data, IndustryUse cannot promise that the catalogues will always be accurate and up-to-date, and you agree that you will not hold our catalogue providers or us responsible for inaccuracies in the catalogues. The catalogue may include copyrighted, trademarked or other proprietary materials. You agree not to remove any copyright, proprietary or identification markings in within the catalogues or create any derivative works based on catalogue. Content.

Payment

While availing any of the payment method’s available on the Platform, IndustryUse will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to You due to:

  • Lack of authorization for any transaction/s, or
  • Exceeding the preset limit mutually agreed by You and between “Banks”, or
  • Any payment issues arising out of the transaction, or
  • Decline of transaction for any other reasons

Before shipping I delivering your order to you, Seller may request you to provide supporting documents (including but not limited to Govt. issued ID and address proof) to establish the ownership of the payment instrument used by you for your purchase. This is done in the interest of providing a safe online shopping environment to Our Users.

Transactions, Transaction Price and all commercial terms such as Delivery, Dispatch of products are as per principal to principal bipartite contractual obligations between Buyer and Seller and payment facility is merely used by the Buyer and Seller to facilitate the completion of the Transaction Use of the payment facility shall not render IndustryUse liable or responsible for the non-delivery, non-receipt, non-payment, damage, breach of representations and warranties non-provision of after sales or warranty services or fraud as regards the products. listed on Platform.

You have specifically authorized IndustryUse or its service providers to collect, process, facilitate and remit payments and I or the Transaction Price electronically or through Cash on Delivery to and from other Users in respect of transactions through Payment Facility. Your relationship with IndustryUse is on a principal to principal basis and by accepting these Terms of Use you agree that IndustryUse is an independent contractor for all purposes, and does not have control of or liability for the products that are listed on Platform that are paid for by using the Payment Facility.

IndustryUse does not guarantee the identity of any User nor does it ensure that a Buyer or a Seller will complete a transaction.

You understand, accept and agree that the payment facility provided by IndustryUse is neither a banking nor financial service but is merely a facilitator providing an electronic, automated online electronic payments, receiving payment through Cash on Delivery, collection and remittance facility for the transactions on the Platform using the existing’ authorized banking infrastructure and Credit Card payment gateway networks, Further, by providing Payment Facility, IndustryUse is neither acting a trustees nor acting in a fiduciary capacity with respect to the Transaction or the Transaction Price.